Welcome to ORELVA, operated by Elevate Biz Ventures. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.orelva.in or make a purchase from our website.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Email Address
Mobile Number
Shipping & Billing Address
PIN Code
Payment Details (processed securely through third-party payment gateways)
Order History

Automatically Collected Information

IP Address
Browser Type
Device Information
Cookies
Pages Visited
Shopping Preferences

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage your account
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Personalize product recommendations
Prevent fraud and unauthorized transactions
Send promotional emails, offers, and newsletters (only if you opt in)

3. Payment Information

ORELVA does not store your debit card, credit card, UPI, or net banking details.

All payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies to:

Remember your shopping cart
Improve website performance
Understand visitor behavior
Provide a personalized shopping experience
Display relevant advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers, including:

Shipping and logistics partners
Payment gateway providers
Technology service providers
Government authorities when required by applicable law

These partners are authorized to use your information only for providing services related to your order.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletters or promotional communications, we may send updates regarding:

New arrivals
Exclusive offers
Discounts
Seasonal collections
Promotional campaigns

You may unsubscribe at any time by clicking the Unsubscribe link in our emails or by contacting our customer support.

8. Third-Party Services

Our website may contain links to third-party websites or services.

ORELVA is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing your information.

9. Your Rights

You have the right to:

Access your personal information
Update or correct your details
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing communications
Request information regarding the data we hold about you

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

ORELVA reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with the updated Effective Date. Continued use of the website constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

ORELVA
Operated by: Elevate Biz Ventures

Website: https://www.orelva.in

Email: orelvajewells@gmail.com

Customer Support: [Your Contact Number]

Your Privacy Matters

At ORELVA, protecting your personal information is one of our highest priorities. We are committed to providing a secure, transparent, and trusted shopping experience every time you visit our store.